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phone 01206 500 585

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Helping clients and friends

Leaving home

If a woman wants to leave home, either you or she can contact us at any time of day or night on our 24/7 helpline: 01206 500 585

PLEASE REASSURE HER THAT THE REFUGE WILL HELP AN ABUSED WOMAN FIND SOMEWHERE TO GO WHETHER OR NOT SHE HAS CHILDREN.

  • self-contained flatlets in good decorative order with bed/living room, kitchenette and WC
  • laundry facilities
  • communal lounges and meeting rooms with TV and video
  • supervised playroom and an outside play area
  • security-based entry systems with flood-lighting
  • 24-hour resident Support worker

Disabled women:

We have a specially equipped flatlet for disabled women and can arrange for a disabled woman to bring a female carer into the Refuge with her.

When a woman reaches the Refuge:

On arriving at the Refuge, a Welfare worker shows the woman to her accommodation and offers her immediate personal support. She will also offer her advice about welfare benefits (e.g. Income Support), housing and legal rights. This help can continue even after the woman has moved out of the Refuge.

Facilities for children:

The needs of the woman's children concern the Refuge staff as much as the woman's own and the Refuge runs supervised child care sessions for younger children. It can, however, only accommodate boys up to the age of 16.

Children often need help because they have witnessed abuse and violence. Coping with a family while being abused can be exhausting. Our qualified childworkers seek to help women with this.

Views of the Refuge facilities

If you would like to see some pictures of our accommodation, you can go to our picture gallery.

Please email us and tell us how helpful you found these pages and also how we might improve them.

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